This Privacy Policy describes how personal information is collected, used, and disclosed when you visit or use DIO Media’s website and services. We are committed to protecting your privacy and complying with applicable privacy laws.
- Personal Information We Collect
1.1 Information Provided by You When you interact with DIO Media’s website or services, we may collect personal information you provide voluntarily. This may include your name, email address, phone number, company name, and any other information you choose to provide.
1.2 Automatically Collected Information When you visit our website, we may collect certain information automatically, such as your IP address, browser type, referring/exit pages, and operating system. This information helps us analyze trends, administer the site, and improve user experience.
- Use of Personal Information
2.1 Provision of Services We use the personal information collected to provide our brand design services, communicate with you, respond to inquiries, and fulfill any other requests or transactions you initiate.
2.2 Marketing Communications With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt out of receiving such communications at any time.
- Sharing of Personal Information
3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are authorized to use your personal information only as necessary to fulfill their service obligations to us.
3.2 Legal Compliance and Protection We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate fraud, or respond to government requests.
- Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Cookies and Tracking Technologies
DIO Media’s website may use cookies and similar tracking technologies to enhance user experience and collect certain information about your browsing activities. You have the option to disable cookies through your browser settings, although this may limit some functionalities of our website.
- Your Rights
Depending on applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:
6.1 Access and Correction You have the right to access and request correction of your personal information held by DIO Media.
6.2 Opt-Out You can opt out of receiving marketing communications from us by following the instructions in our communications or contacting us directly.
6.3 Data Deletion You may request the deletion of your personal information, subject to any legal obligations or legitimate interests we may have in retaining such data.
- Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy when using our services to stay informed about our privacy practices.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at connor@diomedia.co.za
By using DIO Media’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.